Employment

COMMONWEALTH SHAKESPEARE COMPANY MISSION STATEMENT

Commonwealth Shakespeare Company (CSC) is dedicated to artistic excellence, accessibility, and education. We present plays of the highest artistic caliber that celebrate ideas and language to create dialogue around compelling issues of our time.  We eliminate barriers – physical, economic, and cultural – to bring live theater to audiences throughout Greater Boston.  We cultivate in young artists the value of community engagement, and collaborate with educators to bring literature to life in the classroom.

CURRENT OPPORTUNITIES
Midsummer Stage2 2024

Assistant FOH Managers (2 positions)

Commonwealth Shakespeare Company seeks two (2) Assistant Front of House (FOH) Managers for our 2024 Stage2 performances of A Midsummer Night’s Dream running at the Strand Theatre in Dorchester, MA from March 14-21, 2024.

The Assistant FOH Managers will support the FOH Manager in coordination of a team consisting of both Strand and CSC Staff and volunteers to ensure an enjoyable and safe experience for all audience members. Attendance may be upwards of 800 students for more popular performance dates, and includes assigned seating sections for a combination of large school groups along with smaller homeschool groups on student matinee dates and general admission seating for public community performances.

Reports To: General Manager via Stage2 Front of House Manager

FLSA Status: Temporary/Seasonal Hourly Employee (W2); Non-Exempt and engaged on a part-time basis

Location: Hybrid; primarily in-person (Dorchester, MA) with some remote work. Candidates must be located within commuting distance of the Strand Theatre.

Compensation: $18.00 per hour, with any hours over 40 in a given week payable at an overtime rate of $27.00 per hour. Anticipated total hours for the project are 45-55, which includes up to 10 hours of preparation time and up to 50 hours of on-site work.

Employment Dates: March 13-21, 2024 with the possibility of some preparatory meetings in early March, to be scheduled at mutually agreeable times and compensated at the rate outlined above. The Assistant Front of House Managers must be present for all student matinees and public community performances as outlined below:

  • Wednesday, March 13, 2024: Final Dress and On-Site Training (time TBD)
  • Thursday, March 14, 2024: 10:00AM- student matinee
  • Friday, March 15, 2024: 11:00 AM- student matinee
  • Friday, March 15, 2024: 7:30 PM- public evening performance
  • Saturday, March 16, 2024: 2:00 PM- public matinee performance
  • Monday, March 18, 2024: 11:00 AM- student matinee
  • Tuesday, March 19: 2024: 10:00 AM- student matinee
  • Wednesday, March 20: 2024: 10:00 AM- student matinee
  • Thursday, March 21: 2024: 10:00 AM- student matinee 

(With longer post-show clean up after final performance)

Call time will be between 1.5-2 hours before performance start time depending on preparations needed that day. Programming (show + talkback) lasts approximately two hours and post-performance duties should take approximately one hour. In addition, the Assistant Front of House Managers may be required to do some remote prep leading up to the production, which can be scheduled around other commitments.

DUTIES AND RESPONSIBILITIES

Primary duties will include:

  • Implementation of arrival and departure plan for large student groups for matinees, including bus pick up/drop off. One of the two AFOH Managers will be assigned to serve as the primary on-site bus coordinator. 
  • Implementation of seating plan for student matinees along with FOH Manager and volunteer ushers.
  • Implementation of ticket scanning and usher plans for public performances along with FOH Manager and volunteer ushers.
  • Assistance with implementation of any special events, i.e. talkbacks. 
  • Implementation of accessibility requests and COVID safety protocols as needed.

REQUIREMENTS AND QUALIFICATIONS

Desired Qualifications:

  • Strong customer service skills required, previous front of house experience preferred.
  • Strong collaborator able to work in cooperation with both CSC and Strand staff. 
  • Attention to detail, ability to respond to specialized requests with thoroughness and care.
  • Ability to be direct and control crowds with a friendly but in-charge demeanor; Calm under pressure.
  • Experience with students/youth and/or large groups is a plus. 
  • Experience with accessibility services, such as open captioning, ESL, sensory processing needs, and physical access, is a plus. 
  • Preference will be given to candidates who are proficient in Spanish, as we will have several groups for whom English is a second language in attendance.

APPLICATION INSTRUCTIONS

Please send a resume and cover letter as PDF files to General Manager, Brittney Holland, at employment@commshakes.org with the subject “Stage2 Assistant FOH Manager – Your Name”. Interviews will commence in mid-January and hires will be made as soon as suitable candidates are found. No phone calls, please.

CSC is an equal opportunity employer and does not discriminate against employees based on race, color, religion, sex, national origin, age, disability, or genetic information. Professionals of all identities, backgrounds, and abilities are strongly encouraged to apply. CSC’s mission and values are summarized on our website at commshakes.org/mission-history. The Stage2 Assistant Front of House Managers’ experience should reflect a commitment to these values. We celebrate diversity and access and are committed to creating an inclusive environment for all employees. CSC is a place where everyone can grow, so however you identify and whatever background you bring with you, please apply if this is a position that interests you.

Commonwealth Shakespeare Company is a participant in the Line Drawn Community Standards Initiative to prevent harassment and abuse in the New England performing arts community and requires all staff, contractors, and volunteers to abide by these standards. By developing programs and resources specifically for the needs of the New England performing arts community, Line Drawn aims to create safer and more equitable work environments. We are committed to this Initiative because preventing harassment and abuse is not optional – it is a requirement for creating theatre. More information can be found at https://commshakes.org/linedrawn/

All performances will be held in accordance with the most up to date state, city, and industry safety protocols regarding COVID-19. CSC will require all staff and performers to provide proof of a completed FDA-approved vaccine regimen for COVID-19. This policy allows for exemption accommodations for disability or religious reasons. Additional protocols regarding masking, testing, and/or vaccine booster requirements, if necessary, will be announced closer to commencement of in-person work.

 


Featured Photo: Love's Labor's Lost, Shakespeare on the Common 2016-Photo by Andrew Brilliant

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